Headlines:
·
Try to incorporate that
“contrast” message into every headline and follow through with the thought in
the body copy.
·
The
contrast concept allows us to maximize
messaging to highlight not
only what Arizona is well known for but for the treasures waiting to be
discovered.
·
Headlines should maintain a
clever honesty. They should be concise and to the point. And try to avoid too
many superlatives.
·
The headline is the single most important element of
every print advertisement.
·
It's more than a title or label for your message.
·
It's the salesperson's opening line.
·
It's the foot in the door.
·
It's the first and most lasting impression.
·
A headline wields the power to attract, repel, or slip by
readers unnoticed.
·
The 4 Tasks of a Powerful Headline
·
To write effective headlines, you must
understand how words affect people and generate action. Specifically, most
effective headlines perform four critical tasks: they attract attention, select
an audience, deliver a complete message, and draw the reader into the body copy
1.
A headline attracts attention to your ad. If
no one notices your ad, you've wasted your money. Therefore, every headline
must attract attention. You can do this by appealing to your reader's self
interest, by announcing news, by offering useful information, or by using
powerful words such as "FREE." The size and placement of the headline
can also help to stop the eye
2.
A headline helps select your best prospects. It
would be simple to attract attention by printing in bold type the headline.
Just attracting attention isn't good enough. You must attract the attention of
the right people for the right reason
3.
Ideally, a headline delivers a complete
message
Studies have shown that 8 out of every 10 prospects will
read absolutely nothing but the headline of any particular ad That means that
your headline alone carries 80% of the responsibility for the success or
failure of any advertisement. Look at how these headlines deliver a complete
message that you can immediately grasp
4. A headline pulls your
reader into the body copy
Despite
the fact that only 2 out of 10 readers will take the time to read past your
headline, you should strive to up the odds and draw as many readers as possible
into your body copy. This is the only way to deliver a full-dress sales
presentation
To draw in readers,
your headline can arouse curiosity, ask a question, make a provocative
statement, promise a reward, give news, or provide useful information. When
done properly, all of the following headline strategies will urge the reader to
keep reading.
Powerful Headline Strategies That Work
1. Say it simply and
directly.
2. State the big
benefit
3. Announce exciting
news
4. Appeal to the "how-to"
instinct.
5. Pose a provocative
question.
6. Bark a command.
7. Offer useful
information
8. Relay an honest,
enthusiastic testimonial.
9. Authenticate your
proposition with a little something extra
Body copy:
The body copy should reflect the brand in that it
should be written in a voice that captures Arizona’s warm spirit, friendly
charm and individualistic attitude.
To make the emotional connection the copy should be
genuinely engaging, casual, friendly and honest
Basic
Advertising Copy Structure
headline,subheads,bodycopy, slogan,closing
The headline has several functions:
•gives
news
•reinforces
the brand
•attracts
attention
•attracts
a target market
•increases
curiosity
•arouses
emotions
•calls
to action
Many types of body copy are possible:
•benefits
of the product
•testimonial
from customers
•expert
opinion
•narrative
about the product or a customer
•examples
•options
•rhetorical
questions
•statistics
about the product
•positioning
information
Tagline
-brand slogan
Logo- Brand symbol and/or words
Logo- Brand symbol and/or words
URL/ADDRESS
Factors
in message development
In developing a
message, consider the 3 C’s:
(a) Customer -- Target audience
(b) Company -- Product
(c) Competitive Positioning
Advertising
Strategies
Informative
Argumentative
Psychological
Humour/Fear/Other
Comparative
What is a concept?
• A simple, written statement of a
product’s positioning, benefit, reason for being, or unique selling
proposition;
• Clearly and realistically
communicates without exaggeration, salesmanship, or advertising puffery
Concept Testing (exploratory focus)
• The process of using
quantitative and qualitative methods to evaluate consumer response to a product
idea prior to the
introduction of a
product to the market
• The process of
generating communication designed to alter consumer attitude toward an existing
product.
Headline
Words in the leading position of the ad. Attract readers’ attention/interest and encourage them to read the rest of the ad
Direct Headlines –straightforward and informative about the product or service
Indirect Headlines –provoke curiosity or interest by use of questions, provocations, challenges, how-to
Subheads
Smaller than the main headline, larger than the copy. Used to break up large amounts of copy and highlight key sales points
Body copy
The main text portion of a print ad, used to present the relevant information. Content depends on appeal and execution style
Creative Tactics: Print Ad Components
Visual Elements
Must attract attention
Communicate idea or image
Work in synergistic fashion with headline and copy
Illustrations such as drawings or photos
Identification marks such as trademarks, logos, brand name
Layout or Format
The physical arrangement of the various elements of a print ad including headline, subheads, body copy, illustrations, and identifying marks
Decisions include size, color, white space
—Event management is the
application of project management to the creation and development of festivals,
events and conferences.
—
—Events
are gatherings of people and occasions- the key is to have a good gathering
where people are not uncomfortable and where they leave the party or event
feeling satiated.
Categories of Events
—Events
can be classified into four broad categories based on their purpose and
objective:
◦Leisure
events e.g. leisure sport, music, recreation.
◦Cultural
events e.g. ceremonial, religious, art, heritage, and folklore.
◦Personal
events e.g. weddings, birthdays, anniversaries.
◦Organizational
events e.g. commercial, political, charitable, sales, product launch, Autoexpo.
Purpose of organizing an Event Management
—Event
management involves studying the intricacies of the brand, identifying the
target audience, devising the event concept, planning the logistics and
coordinating the technical aspects before actually executing the modalities of
the proposed event. Post-event analysis and ensuring a return on investment
have become significant drivers for the event industry.
—Events
need to be looked into from every angle and one needs to know that events are
different and differ from one another. Meaning, or in other words, events that
are conducted for corporate will of course be different and the profiling of
the party or event for a corporate launch, to state an example, will of course
be different and unique from say, for instance, a birthday party or an event
related to any kind of celebration.
Key elements of Events Management
—Marketing tool
= Event management is considered one of
the strategic marketing and communication tools by companies of all sizes. From
product launches to press conferences, companies create promotional events to
help them communicate with clients and potential clients. They might target
their audience by using the news media, hoping to generate media coverage which
will reach thousands or millions of people. They can also invite their audience
to their events and reach them at the actual event.
—Services
= Event
management companies and organizations service a variety of areas including
corporate events (product launches, press conferences, corporate meetings and
conferences), marketing programs (road shows, grand opening events), and
special corporate hospitality events like concerts, award ceremonies, film
premieres, launch/release parties, fashion shows, commercial events, private
(personal) events such as weddings and bar mitzvahs.—Clients
hire event management companies to handle a specific scope of services for the
given event, which at its maximum may include all creative, technical and
logistical elements of the event. (Or just a subset of these, depending on the
client's needs, expertise and budget).
Event manager
—The event
manager is the person who plans and executes the event:
◦Site surveying
◦Client Service
◦Brief clarification
◦Budget drafting
◦Cash flow management
◦Supply chain identification
◦Procurement
◦Scheduling
◦Site design
◦Technical design
◦Health & Safety
—An event
manager who becomes involved closer to the event will often have a more limited
brief. The key disciplines closer to the event are:
◦Health & Safety including crowd
management,
◦Logistics
◦Rigging
◦Sound
◦Light
◦Video
◦Detailed scheduling
◦Security
As an industry
—Event
Management is a multi-million dollar industry, growing rapidly, with mega shows
and events hosted regularly. Surprisingly, there is no formalized research
conducted to assess the growth of this industry. The industry includes fields
such as the MICE (Meetings, Incentives, Conventions and Exhibitions),
conferences and seminars as well as live music and sporting events.
—
—The
logistics side of the industry is paid less than the sales/sponsorship side,
though some may say that these are two different industries.
Function
of headline
. Don't look at these four tasks as a sequence of events,
though. A headline performs them all simultaneously and immediately.
1. One design rule of
thumb (by no means a law) is that the headline, illustration, and body copy
should each own about one-third of the real estate in any ad layout.
2. A headline helps select your best prospects. It
would be simple to attract attention by printing in bold type the headline
"Full Frontal Nudity!" However, if you're selling a new edition of
the Bible, this headline will certainly backfire. This is called bait and
switch — a sure way to irritate, confuse, and alienate your prospects.
Just attracting attention isn't good enough. You must
attract the attention of the right people for the right reason. You do this by
including in your headline key words and phrases that flag the reader. For
example, look at this simple headline:
We're looking for people to write children's books.
With two words, "write" and "books,"
it selects the appropriate audience (would-be writers) for the ad's message.
Here's another:
GOURMET KITCHENWARE FOR 59¢ A PIECE!
The word "kitchenware" selects those interested
in cooking and baking, while the word "gourmet" selects those wanting
only the best quality kitchen tools. The offer, "59¢ a piece,"
further selects those looking for a bargain.
Using key words to select readers sounds like a
no-brainer, but look at a few dozen ads and see how many of them violate this
simple idea.
3. Ideally, a headline delivers a complete message.Headlines are another example of the all-purpose 80/20
rule. Studies have shown that 8 out of every 10 prospects will read absolutely
nothing but the headline of any particular ad. That means that your headline
alone carries 80% of the responsibility for the success or failure of any
advertisement (while your body copy, by contrast, carries only 20% of the
load).
That's a powerful argument for avoiding clever headlines
that only tease the reader and focusing instead on headlines that communicate a
clear, complete message. Look at how these headlines deliver a complete message
that you can immediately grasp:
Own one of these leather-bound books for only $4.95 ...
Increase sales. Motivate. Reward. With gifts everyone
wants — from The Sharper Image.
You can make big money in real estate right now
Logically, it also follows that you should spend less
time nit-picking body copy and more time testing and perfecting powerful
headlines. In fact, you should be prepared to spend 80% of your time developing
your headline (including your background research) and a mere 20% fleshing out
the rest of your copy.
4. A headline pulls your reader into the body copy. Despite
the fact that only 2 out of 10 readers will take the time to read past your
headline, you should strive to up the odds and draw as many readers as possible
into your body copy. This is the only way to deliver a full-dress sales
presentation.
To draw in readers, your headline can arouse curiosity,
ask a question, make a provocative statement, promise a reward, give news, or
provide useful information. When done properly, all of the following headline
strategies will urge the reader to keep reading.
9 Powerful
Headline Strategies That Work
There is no practical limit to the number of ways you can
write a headline. However, experience shows that certain strategies stand a
better chance of reaching your prospects. The following 9 headline strategies
have proven themselves over and over in thousands of ads. When it comes time to
write a headline, try one of these first. This list is far from comprehensive,
however it may serve as a creative jumping off point for your next project.
1. Say it simply and directly. The
direct headline should be used far more often than it is. No cleverness. No
jokes. No wordplay. The direct headline gets right to the point and firmly
states the business of the ad. It works particularly well with strong offers,
recognized brand names, and product or service types with which the reader is
familiar.
Pure silk blouses ... 30% off
The Ultimate Tax Shelter
CompuServe gives you the Internet.
2. State the big benefit. One
of the first techniques you should explore with every ad is transforming your
major benefit into a headline. After all, your number one selling point should
be up front. It stands the best chance of selecting the right audience and
setting them up for a sale. Plus, if they read nothing else, they have at least
seen the best you have to offer. If you have trouble writing this kind of
headline, it's a sure sign you need to think about your product or service a
little more.
Now! Moonlight Your Way to a Million Dollars.
Create your own cards, posters and banners in minutes!
Get a FREE vase when you buy a dozen roses.
3. Announce exciting news. Newspapers
and magazines are popular because people love news. It's just basic human
nature. We're curious. We not only want to know, we need to know. Casting your
headline in a way that suggests news, rather than just advertising, can have
the same powerful appeal of a feature story in the morning paper.
An important note: the product or service doesn't
necessarily have to be newly created to qualify as news. It merely has to be
news to your reader.
At Last, American Scientists Have Created the Perfect
Alternative to a Mined Diamond!
Introducing the newest idea in cross-training. From
NordicTrack (of course).
Now program your VCR by simply speaking to the
revolutionary VCR VOICE programmer
4. Appeal to the "how-to" instinct. The
how-to headline appeals to the need most of us have to improve ourselves or our
lives in some way. The secret here is to key in on a need or want of the reader
and promise to fulfill that need or want. Be careful, though. The how-to must
highlight the benefit or final result, not the process itself. Look at this
example:
How to make money working from home with your PC
Suppose instead it said "How to start a full-time
computer business in your home." This misses the point, doesn't it? It
sounds like a lot of work. It says nothing about the real motivator, which is
using a computer you already own to make money. To write a how-to headline,
begin with the words "How to" or "How" then immediately
fill in the benefit.
How to stop smoking in 30 days ... or your money back
How You Can Profit From the 3 Greatest Service Businesses
of the Decade!
How to do Central America on $17 a day. (Land
Rover)
5. Pose a provocative question. Asking
a question directly involves your reader. However, your question cannot be a
random or clever one. It must relate directly and clearly to the major benefit
of the product. It must also prod the reader to answer "yes" or, at
least, "I'm not sure, but I want to know more."
Do You Make These Six Common Mistakes On Your Taxes?
Gotten a speeding ticket lately? Read this.
How do I know which mutual funds may be right for me?
6. Bark a command. Many
ads fall flat because they fail to tell the reader what to do. This headline
type allows you to be direct, relay a benefit, and take a commanding posture
simultaneously. It's not conversational, it's dictatorial — but in an acceptable
way that readers have come to expect in clear writing.
Be today's complete drafter. (correspondence
course)
Find anyone, anywhere, anyway you want! (CD-ROM
phone books)
Draw the shades, bolt the door ... and enter a world of
mystery, suspense and terror. (book club)
7. Offer useful information. Let
me clue you into a little secret that too many marketers don't understand: Most
people don't want information. What? But what about all the books and
newsletters and magazines and other sources of information that people inhale
like a narcotic morning to evening, seven days a week? Surely people want
information.
No. People daily swim in a sea of facts. Most of us have
a slush pile of unread magazines by our desk. We feel like we're drowning in
data. What people really want is a sense of order and predictability in their
lives. We want to feel a sense of power over our world. Therefore, we seek out
the secrets, tips, hints, laws, rules, and systems that promise to help us gain
control and make sense of things. Notice how these headlines promise
information that does just this:
THE 20 MOST IMPORTANT STEPS YOU CAN TAKE TO LIVE LONGER.
FREE. The best kept secrets in America
Free brochure shows you how to end your money worries for
good.
8. Relay an honest, enthusiastic testimonial. A
testimonial headline can do two things for you. First, it presents your reader
with a third party endorsement of your product or service. Second, it
capitalizes on the fact that people like to know what other people say.
"Quite Simply, the Finest Children's Software Ever
Released."
"This diet program worked for me. It can work for
you, too!"
"It's the first book on personal finance that really
made sense to me."
A variation of this strategy is to write a headline in
the first person and put quotation marks around it. This "virtual
testimonial" gives you a more interesting headline and improves readership
just by adding the quotation marks.
9. Authenticate your proposition with a little something
extra. People distrust advertising. And for good reason — a lot
of it proves inaccurate or downright dishonest. To cut through this basic
wariness, you can add a little something extra to your headline that seems out
of place, yet rings true. Look at the following headlines and notice how the
words "Ohio man," "Obsolete," and "Frustrated
bartender" stand out. Their specificity or quirkiness adds a truthful aura
that traditional verbiage could never achieve.
Ohio man has 21-year tested formula to create
multimillion dollar business from scratch, without bank loans, venture
capitalists or selling stock
Small Company's New Golf Ball Flies Too Far; Could
Obsolete Many Golf Courses
Frustrated bartender develops incredible device to clean
and disinfect your entire home ...
There are many, many other ways to write a headline.
Whatever strategy you choose, don't make a decision too quickly. The best favor
you can do for yourself is to brainstorm. Write dozens or even hundreds of
headlines. You never know exactly what you want to say before you say it, so
giving yourself plenty of choices is the surest way to arrive at the best, most
powerful headline.
What To Say After You've Got Their Attention:
Creating Effective Messages
(part 3)
This is the third part of our series of articles on creating
effective print advertising. While many of the ideas are also applicable to
electronic ads, the focus here is on the common display ads used by many
businesses.Creating Effective Messages
(part 3)
So far in the series we've looked at advertising's "stop signs," the headline and picture. Ten times as many people read headlines as go on to read the body copy. Said another way, the average headline and picture fail to persuade readers to consider the rest of the ad nine out of ten times! The picture and headline must perform TWO jobs -- stop the readers, and then get them to read the rest of the ad.
Most often your real message is in the body copy. When they do look at your message, you'd better have something to say that they like. What? Your promise to satisfy some of their needs, wants, fears or desires. How you do that is the focus of this column.
One important note. Many companies are engaged in business-to-business advertising. These rules still apply. Why? Because you're selling to a person, not a company. And that person has motivations he/she is trying to satisfy. Some are corporate (e.g. "I've got to get the best price") and some are personal (e.g. "If I do good on this deal, I've got that promotion.") The best ads will appeal to both types of motivations of the corporate buyer signing the contract.
Here are some tips to remember as you begin to write your copy.
(1) The purpose of your ad is not to sell your product. It's purpose is to sell your message. Interest, explain, enlighten, and benefit. That is what good copy should do for the reader. (The only time when an ad has the primary role of selling products is in mail-order catalogs, Internet websites, or for products/services which cannot be directly pitched to the buyer in a one-on-one setting.) If you keep in mind that it is unrealistic to expect a hundred or fewer words to do the entire job of selling your product, you won't feel so pressured as you write the copy. Your ad should just get them in the door. Let your salespeople close the deal.
(2) Your body copy has two jobs --interest readers so they will want to look at the product in person, and help them remember the product's name and why they liked it. Researchers often find that people will remember an advertisement, but be unable to remember which product or brand of product it advertised! (Think of all the TV ads you like but you can't remember the product.) That's money down the drain. Worse, if people erroneously remember it was your competitor's brand, you've provided them with free advertising!
How do you help them remember your brand? First, try to create a memorable image in the minds of your readers which involves your product's name -- not just "beer," but "Miller beer." Use your ad as a "branding" iron on the reader's mind. Second, use repetition. Tie your product's brand name to its promise several times in the ad. Make it the last thing the reader sees.
(3) Give your first paragraph impact. An ad is composed of a series of steps leading toward the goal of selling its message. The purpose of each "step" in the ad is to move the reader to the next level in the persuasion process. In step one, the headline and/or picture stop readers, and in step two they convey a message that entices readers to look at the body copy. In step three the first paragraph of the body copy must lure the reader deeper into the text where the pitch is kept.
To entice the reader, design your first paragraph more like a headline. The first sentences should promise excitement, interest, amazement, romance, power, wealth, etc. -- in other words, stimulating one of their "hot button" motivations (needs, wants, fears, or desires), then promising to satisfy it. ("You'll never be embarrassed again with new, potent Viagra." "You'll never leave another party alone with Shalimar in your purse.") The first paragraph sucks the reader into the second, and so on.
Here are a few ideas to remember as you write your opening lines.
a) Stimulate the reader's "hot button" motivation, such as love, security, romance, greed, ego, and so on. Be sure your words stimulate the specific motivator which you've decided is best satisfied by your product. (Most perfume ads really sell romance, not perfume.) A perfume ad stimulating a greed motivation probably wouldn't be as effective.)
b) Use short, common words. Don't make the reader reach for the meaning of any word or of the paragraph. (The great English statesman and writer, Winston Churchill, once said, "Old words are best; and old words, when they are short words, are best of all.")
c) Use words with emotional associations to help create an emotional reaction. (e.g., love, embarrassment, pride.)
d) Don't be coy. If you're trying to create a romantic tone, use words that immediately convey romance. Don't make the reader guess at the situation.
e) Make it interesting. Make the reader want to read the next paragraph. If the reader thinks the material might be entertaining, educational, stimulating, or inspiring, that serves as a value-added component of the message making it more likely to be read.
f) Keep it short. No more than two or three sentences. Don't scare the reader off by the size of the first block of type.
g) Use the "active voice," rather than the "passive voice" in your sentence construction -- people doing things, not having things done to them.
(4) Tell a story. Most people love stories, especially stories about people. Readers' Digest prospered on such stories. Your product or service has a human component, even if it is just the spit valve in a B-flat coronet. Consider stories about how your product or service helped an individual person or family. If you make a product which is nearly impossible to tie into a "helping" theme (such as if you make bomb casings), then look inside your company. Find an appealing human interest story among your employees or subcontractors. If necessary, make up a story (just don't call it "true.")
A proven writing technique to capture and hold the readers' attention is the three part story structure. First, introduce the character(s) and their problem (which is identical to the readers' problem.) Make the characters appealing so the reader will want to identify with them. Second, get them in trouble -- everything goes wrong, leaving them in despair. Third, let them take action to rescue themselves by using your product. It's important they do it; don't let someone else do it for them.
This three-part (or three act) story structure seems to be the most psychologically satisfying to readers, and has been for at least 2500 years. Your story doesn't need to be elaborate or long. What readers want is some sort of narrative that will entertain them. The entertainment they get from the story is their "payoff" for giving you their time and attention. The payoff for you is that your company and product are humanized, improving your image and making it more likely that the reader will remember your brand name, and do so in a positive way.
(5) Explain how to do a task. America is a nation of doers. From fixing cars and screen doors to fixing our health and business plans, we like to do things, and do them pretty well. Ads which promise information about how to do something will get attention and readership. Even if we don't need it now, we'll save the ad because we may need to know how to do it later. Most families have an ad for a soap powder on their laundry room wall because it shows how to get ten common stains out of clothing. It's been there for years -- imagine how cheap the company's "per impression" cost was for the hundreds of thousands of people who taped it to the wall.
(6) Make your ad copy a letter. People like to read personal letters, especially if they're written to other people and we can "sneak" a glance at them. Take advantage of this quirk in human nature by making your ad look like a letter, preferably typewritten for clarity. The headline should indicate it is a "private" letter, such as "A Letter to my True Love," or "Thanks for Getting Me Out of an Embarrassing Jam."
The text should sound like a letter, but make the same points you'd make in a regular ad. Copy which relates a funny or exciting event, reveals emotions, tugs at our heartstrings, tells how the writer avoided disaster, or other personalized content will hold many readers to the end. For example, a furniture store magazine ad might show a letter which begins, "Dear Jim, that new sofa saved my marriage last night. Let me tell you how....." I'll promise you that more women (and men, too) will read that ad than will read an ad listing the features of their sofa.
In short, remember that you are like a safari guide to your readers. Your job in writing the ad's body copy is to point out the sights that will be interesting and useful to them, keep them moving down the right path, and make them happy they took the trip. Few successful safari guides have ever adopted the common business approach of "Here it is. Take it or leave it." Make your ads interesting and courteous, clear and concise, then ask readers to visit you, and many will walk in the door.
BUDGETING
APPROACHES
TOP-DOWN
APPROACHES
•Percentage
of sales method
•Affordable
method
•Competitive
parity method
•Return
on investment(ROI)
BUILD
–UP APPROACHES
WHAT NON-CONVENTIONAL MARKETING?
· Also known as unconventional marketing promotion,
· Such promotions are generally first by manufacturers to
determine the program of activities, theme, scale, form, and then the dealer is
responsible for enforcing or implementing their own.
· Unconventional promotion activities are generally hope to
impress the minds of consumers, therefore, activities manipulator will be
presented throughout the event an attractive theme and slogan to attract more
people's attention.
· Unconventional promotion activities will have a certain
period, the timeliness of expired waiting is not unusual promotional activities
to attract audience attention is an important feature.
· Scope of application of unconventional promotions for
operating groups: the small business and all levels of agents or distributors
for operating cycle: for periodic promotional activities, with a certain
interval period, usually monthly, quarterly, half-year intervals; for operating
areas: large-scale outdoor venues or shopping mall-based, network marketing can
also be a comprehensive layout of the form.
nPush Strategy
callscalls for
using the sales force and trade
promotion.
nPush
strategy is
appropriate with low brand awareness in a category and brand
choice is made in store.
Can be an impulse purchase
and product benefits are understood.
Push Strategy:
nPersuade wholesalers and
retailers to carry brands.
nGive a brand shelf space.
nPromote a brand in coop
advertising.
nA push promotional strategy involves taking the
product directly to the customer via whatever means to ensure the customer is
aware of your brand at the point of purchase.
nThe term 'push strategy'
describes the work a manufacturer of a product needs to perform to get the
product to the customer.
nThis may involve setting up
distribution channels and persuading middle men and retailers to stock your
product.
nThe push technique can work
particularly well for lower value items such as fast moving consumer goods
(FMCGs), when customers are standing at the shelf ready to drop an item into
their baskets and are ready to make their decision on the spot
nNew businesses often adopt a
push strategy for their products in order to generate exposure and a retail
channel.
nOnce your brand has been
established, this can be integrated with a pull strategy.
n"Taking the product to
the customer"
nExamples of
push tactics
nTrade show promotions to
encourage retailer demand
nDirect selling to customers
in showrooms or face to face
nNegotiation with retailers
to stock your product
nEfficient supply chain
allowing retailers an efficient supply
nPackaging design to
encourage purchase
nPoint of sale displays
Push Tools:
nDeals- Allowances, Price-offs and Discounts
nDisplays and Point of Purchase
nDealer Premiums
nSamples and Free Goods
nBuy-Back Guarantees
nCooperative Advertising
nAdvertising Materials
nPush Money (Spiffs)
nDealer Meetings and Contests
nSpecialty Advertising Items
nPull Strategy calls for spending on advertising and sales
promotion to build consumer demand.
Pull strategy works best with high brand awareness and loyalty, or high
involvement in category and customers look for product differences
Pull Strategy:
nEntice customers to try a
new product.
nLure customers from
competitive products.
nHold and reward loyal
customers.
nA pull strategy involves
motivating customers to seek out your brand in an active process.
n"Getting the customer
to come to you"
n'Pull strategy' refers to
the customer actively seeking out your product and retailers placing orders for
stock due to direct consumer demand.
nA pull strategy requires a
highly visible brand which can be developed through mass media advertising or
similar tactics.
nIf customers want a product,
the retailers will stock it - supply and demand in its purest form and this is
the basis of a pull strategy.
nCreate the demand, and the
supply channels will almost look after themselves.
nExamples of
pull tactics
nAdvertising and mass media
promotion
nWord of mouth referrals
nCustomer relationship
management
nSales promotions and
discounts
Pull Tools:
nSampling---in-store, events, newspaper, in-pack
nCents Off Promotions and Coupons (-2%)
nContinuity/Frequency and Loyalty Programs
nPremiums
nSLO (Self-Liquidating Offers/Premiums)
nPoint of Purchase Displays
nContests, Games and Sweepstakes
nRebates and Cash refunds
nFSI’s (Free-Standing Inserts)
80% of distribution
nAdvertising Specialty Items
Simple
diagram explaining some example differences between a push and pull promotional
strategy
THE DIFFERENCE BETWEEN PR AND PUBLICITY
·
The terms public relations and publicity are
often misused. They are not interchangeable.
·
Publicity is one aspect of public relations.
Often referred to as free media, the goal of publicity is to get attention in online
and traditional media. News coverage, feature articles, talk show interviews,
blog postings and letters-to-the-editor are examples of publicity tactics.
·
Public relations implies that you have a public to relate with, and that’s who you are speaking to.
·
Publicity is something that helps you connect with
people who don’t know about you yet, or those who may have heard about you, but
are still on the fence. The emerging social media environment allows you to
connect with these people in a whole host of ways outside of the mainstream
media.
·
Public relations is defined as the actions of a corporation, store,
government, individual, etc., in promoting goodwill between itself and the
public, the community, employees, customers, etc.
·
Publicity is formally defined as information, articles, or
advertisements issued to secure public notice or attention.
·
The number one objective within public relations is getting the “right
message” to the “right people”.
·
While public relations focuses on the big picture, publicity is a small
piece of the puzzle that is used to get attention through traditional media
outlets. In a sense, publicity lives through public relations.
What are
the Advantages of using
Public
Relations?
Credibility
Low cost
Breaks through the clutter
Image building
Get over consumer resistance
What’s
the downside?
Lack of control over material
Media time and space aren’t
guaranteed
Measurement is difficult
What is
Publicity?
Generating news about a product
or service in the media
Short-term strategy (whereas PR
extends over a period
of time)
News isn’t always positive or
under the control of the
organization
(whereas PR provides positive info about a
firm and is usually
controlled by the firm)
Why is Publicity
so Powerful?
Highly credible
reported by a 3rd party like a
newscaster, magazine,
or
newspaper, Consumer Reports)
News value
Generates a lot of impressions
Word of mouth is high
What are
the disadvantages?
Timing – can’t be guaranteed
Accuracy – what is aired or
printed isn’t up
to you
PUBLICITY
Publicity is a deliberate attempt to manage the public's
perception of a subject.
The subjects of
publicity include people (for example, politicians and performing
artists), goods and services, organizations of all kinds, and works
of art or entertainment.
From a marketing perspective, publicity is one
component of promotion which is one component of marketing.
ex:•Art exhibitions (AUTO EXPO)
•
•Event sponsorship (iifa AWARDS)
ADVANTAGES
•Low cost.
•Credibility (particularly if the publicity is aired in
between news stories like on evening TV news casts).
•New technologies such as weblogs, web cameras, web
affiliates.
•Convergence (phone-camera posting of pictures and videos
to websites) are changing the cost-structure.
DISADVANTAGES
•Lack of control over how your releases will be used.
•Frustration over the low percentage of releases that are taken
up by the media.
PUBLIC
RELATIONS
Public Relations (PR) is the act of
communication, of an economic corporation, concerning the political, social,
ecological and ethical consequences of its economic operations.
AIM - to persuade the public,
seen as a political body, that its economic activities either have no harmful
political, social, ecological or ethical consequences, or these consequences
are positive.
THE COMPONENTS OF PUBLIC RELATIONS
"Public"
•
•A group of similar individuals having
the same interests, problems, circumstances, goals.
•
•Public has a multitude of wants and
desires, likes and dislikes, some times, strong likes and strong dislikes.
Relations"
•Human wants to create the need to
establish relations with one another.
•
•Relationships are of different types.
•There are relationship by ran -
superior to inferior, inferior to superior, and equal to equal.
•There are relationship by sentiment
-
benevolent, Friendly, suspicious, jealous, hostile.
•A relationship may be active, or it may
be passive; it may be good or it may be bad, or it may be neutral.
•At any rate, the relationship is there
to be accepted, ignored or altered, as desired.
Examples Or Some Possibilities That Would Call For Public
Relations
Promotional
Opportunity:
To inform the new service / policy
which call for Public Relations to make
wider publicity.
Competitive:
To over come the resistance (pre-set
mind condition).
Controversy:
To eliminate the contradictory
conditions in between the organization and the
public.
Adverse publicity:
To inform the truth or correct issues
and thereby removing the misunderstanding.
Catastrophe:
Announcement of any unfavorable
issues.
Crisis:
Whenever threats arises.
PUBLICITY
VS PUBLIC RELATIONS
PR department works on the principle of
making perception a reality in the minds of the customers.
•It is the responsibility of a PR
department to see that the reputation of the organization remains intact and
the company has an image that is always positive in the minds of the people.
PR
ensures that this image and credibility of the company is enhanced and the
products and services of the company generate goodwill about the company. An
effective PR is sure to influence the behavior of the public in a positive
manner.
Publicity on the other hand can take
many forms such as news coverage, feature articles, talk shows on TV
programs, blogs, and letters to editors and so on.
CONCLUSION
• The goal of PR and publicity is
similar and that is to attract the attention of media towards the products of
the company but publicity is just a part of the whole PR exercise
that is undertaken to generate goodwill and credibility for the company in the
eyes of the public (potential customers).
• The principle of
perception is reality is at work when effective PR exercise is undertaken and a
really good PR strategy can create an aura around a product or person that
leads to amazing success.
HOW
TO CHOOSE THE RIGHT ADVERTISING AGENCY
1.Be specific about what you exactly want from the agency.
2.Decide who will finally call the shots and at the start.
3.The past, The present and The future Question.
Focus on the creative
team you will get ,not the creative agency it belongs to
5. The team’s passion
for your brand is Question.
6. Digital savvy-ness of the agency cannot
be ignored.
7. Discuss agency fee
surely. But at the right time and with right people.
8. Choose the agency
whose imagination comes coupled with practicality.
9. Choose the agency
that build a Brand not just campaign.
10.There is no such
thing as perfect relationships. Compatibility is the key.
Direct
Marketing Defined
The total of
activities by which the seller directs efforts to a target audience using one
or more media for the purpose of soliciting a response by phone, mail, or
personal visit from a prospect or customer